Axe & Hammer Fitness – Terms & Conditions
By signing up, booking, or attending sessions at Axe & Hammer Fitness, all members agree to the following terms and conditions.
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1. Liability Waiver
1.1. Participation in any session, event, or activity is entirely at your own risk.
1.2. Axe & Hammer Fitness, its coaches, staff, and keyholders accept no responsibility for any injury, illness, accident, or loss sustained on the premises or during participation.
1.3. All participants are responsible for ensuring they are medically fit to undertake physical activity.
1.4. Any injuries, conditions, or concerns must be disclosed to a coach prior to participation.
2. Membership & Payment Terms
2.1. All monthly memberships are set up as recurring payments via our app.
2.2. If you wish to cancel your membership, you must contact us via email (axe.hammer@hotmail.com) or by direct message on social media.
2.3. Please allow 7–10 business days for cancellation to be processed.
2.4. No refunds will be issued for partial months, unused sessions, or missed classes.
2.5. Credit packs (e.g. 10-class bundles) are non-refundable and must be used within the validity period shown at purchase.
3. Self-Led Sessions & Keyholder Access
3.1. In the absence of a staff member or coach (e.g., during self-led classes with timer-only circuits), members who act as keyholders may be permitted to access and secure the premises.
3.2. Participation in these sessions is entirely voluntary, and members acknowledge that staff may not be present to offer guidance, supervision, or emergency assistance.
3.3. Members attending such sessions do so at their own risk and waive all liability against Axe & Hammer Fitness for any incidents or accidents during unstaffed periods.
3.4. Keyholders are not employees, agents, or representatives of the Gym. They are not responsible for supervising or assisting other members. All participants accept full personal responsibility for their own safety and conduct.
3.5. Keyholders agree to follow opening/closing procedures and take reasonable care in maintaining the safety and security of all attendees and Gym property.
4. Code of Conduct & Gym Rules
4.1. All members must treat fellow attendees and staff with courtesy and respect.
4.2. Any abusive, aggressive, or disruptive behaviour, including online slander, will result in immediate suspension or termination of membership without refund.
4.3. Members must follow all instructions provided by coaching staff.
4.4. Please arrive on time and be ready to begin at the scheduled start.
4.5. Appropriate gym attire must be worn, and equipment must be used safely and returned after use.
4.6. Members may be held financially responsible for deliberate or negligent damage to equipment or property.
5. Photo & Video Consent
5.1. Photos and videos may be taken during classes for promotional use on our website, social media platforms, or other marketing materials.
5.2. By attending, you consent to the possibility of appearing in such content.
5.3. If you wish to opt out, please notify a coach in advance.
6. Free Trial Class Credit
6.1. All new members are entitled to one free class credit upon signing up.
6.2. This credit is valid for 30 days and can be used on any standard class through the app.
6.3. After this period, credits or a membership must be purchased to continue attending.
7. Acceptance of Terms
7.1. By signing up via our website or app, attending a session, or participating in any activity, you confirm your understanding and acceptance of these Terms & Conditions in full.
7.2. These Terms are subject to change. It is the member’s responsibility to review updates posted on our website.